If you have booked a flight with Hawaiian Airlines and require a cancellation, you can save yourself from undue charges and inconvenience by being aware of the airline's cancellation policies.
Below is all you need to understand regarding Hawaiian Airlines cancellation policy, including refund policies, change charges, and travel credit information. Dial Hawaiian Airlines at +1-800-367-5320 or reach FlyoStudio at +1-844-414-9223 for further details.
Understanding Hawaiian Airlines Cancellation Policy
Hawaiian Airlines 24-hour cancellation policy offers a full refund provided the booking was made at least 7 days before the scheduled departure.
After the 24-hour window, the ability to get a refund depends on the fare type:
- Main Cabin Basic tickets are nonrefundable and non-changeable.
- Changes to Hawaiian Airlines First Class and Standard Main Cabin tickets are fee-free, but all fares are nonrefundable unless bought as refundable.
- Refundable fare options offer complete refunds after deducting the specified cancellation fees, where prices inside Hawaii cost $25 and between Hawaii and the mainland U.S. come with $100 fees. You will not pay fees when you accept travel credits with one-year validity instead of cash refunds.
- The airline will provide you with a full refund in case they cancel your flight while keeping fare type out of consideration.
- Customers need to contact Hawaiian Airlines directly to cancel their flight reservation since the process is unavailable through the website.
How much is Hawaiian Airlines flight cancellation fee?
Most Hawaiian Airlines fares are non-refundable. However, for refundable tickets, cancellation fees apply based on the travel route.
For refundable tickets, cancellation fees are
- $25 for travel wholly within the State of Hawaii (neighbor island flights)
- $100 for travel between Hawaii and North America or international routes
These fees are waived for military and government fares.
To avoid these service fees, passengers can opt to receive a travel credit valid for one year from the date of issue instead of a refund to the original form of payment. All refund requests must be made through Hawaiian Airlines Reservations.
What is Hawaiian Airlines Refund Policy?
Hawaiian Airlines ticket refund policy includes the following key points:
- When booking through Hawaiian Airlines, the cancellation of tickets occurs without fees as long as the ticket purchase occurred seven days before the departure date and you do it within the first 24 hours after purchase.
- The full fare amount with all taxes and ancillary fees will come back to you if none of the ticket was used.
- Refundable fares are fully refundable at any time. Changes or cancellations to refundable tickets can be made without fees if the new flight is in the same fare class and origin/destination.
- For fully refundable tickets, an administrative service charge of $100 may apply for voluntary refunds on international flights.
- Tickets are valid for transportation for one year from the date of purchase if wholly unused or one year from the date of initial use if partially used.
- In special circumstances such as bereavement, Hawaiian Airlines may offer waivers for change fees or refunds upon approval with documentation.
Hawaiian Airlines provides passengers with 24-hour risk-free cancellations for refunds and full refunds when you cancel favorable tickets or if Hawaiian Airlines cancel flight. Travel credits constitute the only option for refunds when customers use non-refundable fares. Refund requests must be made via Hawaiian reservation support at +1-800-367-5320, or call FlyoStudio at +1-844-414-9223 for any inquiry.
